15. Infinite Group, Sony (2008, Retail Training/Mystery Shopping) The older it gets the better this entry looks. The mystery shops were commissioned by Sony for Sony Centres and showed a big upturn in results whilst nicely motivating staff. This entry came to us on video as a hidden camera live mystery shop, filmed especially with […]
35 RT Marketing, Neff (2007, new agency) RT Marketing beat Cosine (see number 36) to the gold in this category, a result that probably surprised everyone in the room as RT’s successes, on a financial par with Cosine’s were much less well known. That in itself was a surprise as RT was a go-getting business, […]
85 REL, Sainsbury’s (2006, Merchandising and Compliance) It was a major reveal, the culmination of work that had started in 2004 and which saw REL strongly bonded to the store in a relationship that has lasted and gained ground year on year since. The judges believed it would go forward. REL had been entrusted with […]