Interview:Lester Wolstenholme, Reflex International

FM Forum spoke to Lester Wolstenholme who heads promotional products and branded clothing supplier, Reflex International

What services does Reflex currently provide to the FMBE sector?

Reflex supplies many of the leading agencies with uniform for experiential staff and promotional giveaways for campaigns. From a few tee shirts to projects requiring literally millions of products.

We have enjoyed a great deal of success with the products we have supplied for large below the line campaigns, as well as producing our own products we are able to source globally.

What are the challenges of the FMBE sector?

To provide high quality merchandise with accurate branding and a discreet service, on time! We work with many customers in the background solving supply issues to leave them to concentrate on keeping the client happy.

Does your office in Ningbo help FMBE agencies/brands?

Yes it does. For the larger projects, when time allows, we can switch production of all our UK stocked products and also offer completely bespoke solutions from our partner factories in the Far East. Our Ningbo office coordinates closely with the London office to ensure factories meet the exacting social and ethical standards, products meet all EU regulations and they obtain the most competitive rates. They also oversee sampling and production from start to finish and ensure quality control is carried out efficiently.

Can you help with campaigns that require a quick turn around?

We can, many of our products can be supplied on express 48 hour turn arounds.

What are you looking forward to in 2017?

We are looking to extend our portfolio of agency clients. We are confident that we have honed our procedures and processes to a point where we are unparalleled in our customer service, price and quality. We pride ourselves on ensuring all our customers are satisfied and that their campaigns are a roaring success.