Foodservice Catering Equipment specialist, Nisbets Plc. has announced the appointment of Lynn King into the newly created role of customer experience, brand and marketing director’. Lynn brings a wealth of marketing experience into the position having delivered significant results within a number of senior marketing roles, most recently as vice president brand & customer development at RS Components.
Lynn will focus on the entire customer experience from initial enquiry through to aftersales support, whilst also helping to support the sustained growth and long-term business vision of the Nisbets brand. Lynn will join the Nisbets executive management team alongside current marketing director, Simon O’Mahony, who will take on a new role as ‘director of digital, retail & customer service’, in addition to his responsibilities as managing director of Mitre Linen.
Commenting on the changes to the executive management team, Klaus Goeldenbot, Group CEO of Nisbets comments: “Strengthening Nisbets’ digital and e-commerce focus, along with ensuring we are at the cutting edge of customer experience is key to our continued success. These two roles within the Executive Management Team demonstrate Nisbets’ commitment to delivering benefits for our customers. Lynn has an extremely impressive track record of bringing sustained benefits to the brands she has worked with, whilst Simon has already made a significant contribution to the successful growth of Nisbets and I am very excited about the further enhancements he can make within our e-commerce and retail capabilities. I would like to wish both all the very best in the next chapter of their careers. ”