Insight: CPM’s study shows Gen-Z’s digital shoppers seek a human connnection
Posted by
Brands have a major opportunity to re-evaluate how they sell to younger consumers, as new research from omnichannel marketing and customer experience consultancy, CPM, reveals that Gen-Z and millennials are significantly more likely to benefit from the ‘human touch’ when buying a product. Despite the tendency of younger consumers towards online shopping, the survey of […]